Exploring the Relationship Between Psychological Resilience & Job Performance

Case of Lebanese Bank Employees During the Financial Liquidity Crisis

Summary

This study explores the relationship between psychological resilience and job performance among Lebanese bank employees amid the nation’s ongoing financial liquidity crisis. Since 2019, Lebanon has faced severe economic instability, which has placed immense pressure on the country’s banking sector and its employees. Amid rising public mistrust, mass layoffs, and declining income levels, bank employees have had to maintain performance despite considerable psychosocial stress. Using a cross-sectional, correlational design, data were collected from 84 employees across various Lebanese banks through the Brief Resilience Scale and a Job Performance Scale. The findings reveal a moderate level of psychological resilience and a relatively high level of job performance among participants. A significant positive correlation was identified between resilience and performance (r = 0.46, p < .001), with resilience explaining 21% of the variation in job performance. Employees who reported enthusiasm for their work demonstrated significantly higher resilience and performance levels. Additionally, younger males with higher perceived income comfort showed elevated performance outcomes. These findings underscore the importance of psychological resilience as a buffer against stress and a predictor of effective performance in crisis contexts. The study highlights the need for organizational strategies and mental health support to enhance employee resilience, particularly in environments marked by prolonged economic and social instability. Future research is encouraged to explore related variables such as burnout, anxiety, and public stigma to develop a more comprehensive understanding of performance dynamics during systemic crises.